The building forgets.
A building does not remember its first leak — which contractor attended, whether the repair held, what the board decided, or why anyone agreed to pay for it. People remember fragments; email, portals, and accounting each remember their piece. FIXiQ runs the maintenance operation and keeps the record — permanently, against the building, not against whoever is managing it.
Runs the operation. Keeps the record.
The operation is what a manager pays for. The record is what accumulates while it runs — you cannot buy a building’s memory, and you cannot backfill it. FIXiQ integrates at the boundary of the systems you already run; the one thing we ask for is one guaranteed channel, typically the phone and text line, so emergency intake is never dependent on someone else’s uptime.
The operation
Residents report an issue the way they already do — a call, a text, an email. FIXiQ takes the intake, triages it, screens for emergency, determines and records responsibility, dispatches the vendor, tracks the work through completion, and closes it out with the evidence attached.
The record
Every one of those steps writes to a permanent record held against the building — the report, the communications, the decision, the vendor, the work, the cost, the photographs, and the reasoning. The memory is a by-product of operating properly.
The advantage
A manager running FIXiQ answers any question about the building's history in seconds — in a board meeting, at renewal, on a takeover. The record itself is anchored to the corporation, and that is the point: boards trust an arrangement where they keep their history and you run the operation. Both sides win.
Run FIXiQ on one property for 60 days.
Connect your property
We wire intake channels — SMS, email, web — and import your existing records. One supervised property, one manager. Nothing you already run has to move.
Run FIXiQ for 60 days
Your team works in the console. FIXiQ takes intake, triages, drafts, and dispatches — and a person signs off on everything that matters.
Keep the record
At the end you decide. The record is the building's either way — structured, exportable, and usable without FIXiQ. That is a contract term, not a policy.
“We would rather have five buildings running properly than fifty running badly.”Where we are: FIXiQ is early, and we say so directly. The system is built and running, and we are onboarding a small number of Alberta operators who want to shape it.
Start with a conversation.
Tell us what you’re working on — a project to protect or a building to remember. Our concierge points you to the right practice and an honest first step.